A's for your Q's here

Q: What is Oo La Lab and what services do you offer?
A: Oo La Lab is a fragrance brand that allows customers to create their own custom scents. We offer a range of services, including personalized fragrance consultations, private workshops, and custom scent creation.
Q: How do I create a custom scent with Oo La Lab?
A: Creating a custom scent with Oo La Lab is easy! Simply visit one of our stores or book a consultation online, and our fragrance experts will guide you through the process of selecting and blending different fragrance notes to create a unique scent that reflects your personality and preferences.

Q: Can I book a private fragrance workshop with Oo La Lab for a group event or party?
A: Yes, we offer private fragrance workshops for groups of all sizes. Whether you're planning a team-building event, a birthday party, or a bridal shower, we can create a customized fragrance experience that's perfect for your group.

Q: How long does it take to create a custom fragrance at Oo La Lab?
A: The length of time it takes to create a custom fragrance at Oo La Lab depends on the individual and the complexity of the scent. Generally, it takes between 90 minutes to 2 hours to create a custom scent during a consultation or workshop.

Q: Can I order a custom fragrance online or do I have to visit a physical store?
A: Currently, we only offer custom fragrance creation in our physical stores. However, we do offer a range of pre-made fragrances and fragrance products on our website that can be shipped anywhere in the world.

Q: Are Oo La Lab fragrances cruelty-free and vegan-friendly?
A: Yes, all of our fragrances are cruelty-free and many of them are vegan-friendly as well. We strive to use only the highest quality, ethically sourced ingredients in all of our products.

Q: How should I store my Oo La Lab fragrance to ensure it lasts as long as possible?
A: To ensure that your Oo La Lab fragrance lasts as long as possible, we recommend storing it in a cool, dark place away from direct sunlight and heat. You should also make sure to keep the bottle tightly closed when not in use.

Q: Can I bring my own fragrance ingredients to use in creating a custom scent at Oo La Lab?
A: Unfortunately, we do not allow customers to bring their own fragrance ingredients to use in creating a custom scent at Oo La Lab. However, our fragrance experts are trained to work with a wide range of fragrance notes and can help you create a scent that reflects your individual style and preferences.

Q: What types of fragrance products does Oo La Lab offer besides custom scents?
A: In addition to custom scents, we offer a range of pre-made fragrances, including perfumes, colognes, diffusers, and candles. We also offer fragrance workshops, fragrance consultations, and other scent-related products, such as fragrance oils and room sprays.

Q: How can I find an Oo La Lab store near me?
A: You can find a list of all Oo La Lab stores on our website, along with their addresses, phone numbers, and hours of operation. Alternatively, you can contact our customer service team for assistance in finding a store near you.